Zozo: The Japanese Fashion E-Commerce Giant

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Zozo is a Japanese fashion e-commerce website that sells a variety of clothing, shoes, and accessories. It was founded in 2009 by Yusaku Maezawa and has since become one of the largest fashion e-commerce websites in Japan.

Zozo's main features include:

  • Body measurement: Zozo offers a free body measurement service that allows users to order clothes that fit their measurements.
  • Free cancellation: Zozo offers a 100-day free cancellation policy, so users can try on clothes comfortably before deciding to buy them.
  • Free shipping: Zozo offers free shipping throughout Japan.

Zozo has won numerous awards, including:

  • Best Retailer of the Year: Yahoo! Japan Shopping Awards 2016
  • Best Online Store: Net Price Awards 2017
  • Best Customer Service: Rakuten Ichiba Awards 2018

Here are some things that I like about Zozo:

  • The body measurement is accurate and easy to use.
  • The cancellation policy is flexible.
  • The shipping is fast and free.

I hope that Zozo will continue to grow and become a source of affordable and comfortable fashion clothing for people around the world. 

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